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Privacy policy

Mr Muck's Garden Supplies Ltd is committed to protecting your privacy and keeping your personal information confidential. We use the information we collect about you to administer your account, promote goods and services to you, and for market research purposes.

What information do we collect?

When you register and account with Mr Muck's Garden Supplies Ltd we collect your e-mail address. We may also keep a record of which products and services you are interested in.

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and expiry date. This enables us to process and fulfil your orders and to notify you in the event of any queries.

We also request your telephone number, which allows us to contact you urgently if there is a problem with your order and allow couriers to contact you if problems arise with delivery. We will communicate with you by e-mail, telephone or letter.

How do we use the information?

The information collected by Mr Muck's Garden Supplies Ltd about you is to make sure that the information or offers that we send you are relevant to you.

We may use the information we collect to occasionally notify you about important changes to our website, new  services and special offers.

We do not pass on your details without your permission to anyone else unless it is in relation to services you have used through the site.

We will not sell, rent, share, trade or give away without your permission any information we hold about you.

Further information

Mr Muck's Garden Supplies Ltd would also like to send you useful and personalised gardening information and advice as well as details of special offers. You can choose to unsubscribe from newsletters at any time in future. If you are unhappy to receive these mailings from us please let us know via our online contact form.

Your rights

You have a right to ask for a copy of the information we hold on you and to have any inaccuracies corrected.

Your consent

By using our website - www.mrmuck.co.uk, you consent to the collection, processing and use of this information.

Changes

Any changes to our privacy policy will be highlighted on this web page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Liability

We cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, includingaccount details or details you provide us when accessing or ordering from this website, unless this can be proven at law to be due to our negligence.

Cookies

Mr Muck's Garden Supplies Ltd website uses 'cookies' which are small pieces of information stored on your computer's hard drive by your browser. These allow Mr Muck's Garden Supplies Ltd to recognise you and to provide features to make your use of our website a personalised experience. Most browsers allow the cookie funciton to be turned off.

Further information

For further information regarding all aspects of Mr Muck's Garden Supplies Ltd contracts with customers please see our Terms and Conditions.

We value your opinion, if you have any comments or queries about our privacy policy, please contact us to discuss.